TELEMARKETING TRAINING WILL OPEN NEW MARKETS AND INCREASE YOUR SALES IN WASHINGTON D.C.
For more information on telemarketing training in Washington D.C., Maryland, and Northern Virginia call (877) 464-5215 or e-mail us at Info@WashingtonSalesTraining.com
Effective telemarketing guaranteed through custom scripting and training
Telemarketing is a powerful, but frequently is used ineffectively. Regardless if your objective is cost effective appointment generation or closing the sale via telephone, the custom scripting, training and implementation of our telemarketing program will assuredly yield to fast and productive results.
Individualized telemarketing training for account executives
Being able to ask the right questions is only part of the process. Understanding the answers and using that information correctly is critical in moving towards closing the prospect. Every telemarketing training program will arm your account executives with the rapport building skills necessary to open a relationship with the prospect. They will acquire the listening skills needed to wait for all the answers. In addition, they will learn how to identify what the key “hot buttons” or determining factors necessary to close.
TELEMARKETING TRAINING WORKSHOP OBJECTIVES
This program is designed to develop effective telemarketing sales habits that will provide your account executives with the information they need to close effectively.
This program is designed to create productive and effective telemarketing sales habits that will arm your account executives with the information that will be required for them to close effectively. Our RADAR© telemarketing training will teach your staff how to talk with the prospect, how to make an environment where the prospects sell themselves by identifying what they need, the reason that they need it, and how you can provide it for them.
All of our telemarketing training programs are customized to the specifically to the client’s industry and staff's experience.
The following is a sample telemarketing training program outline.
For more information on telemarketing training in Washington, D.C., Maryland, and Northern Virginia call (877) 464-5215 or e-mail us at Info@WashingtonSalesTraining.com
A.) INTRODUCTION TO THE PROGRAM
B.) WHAT IS RADAR©
1. Rapport building
2. Asking about Difficulties (understanding what the prospect really needs)
3. Affirmations, credibility, and trust
4. Results (allowing the prospect to admit his needs)
C.) WHY RADAR© WORKS
1. The prospect talks about what interests them
2. The conversation is based on needs, not on hypotheses
3. The benefits and results become obtainable and relevant
D.) ASKING THE RIGHT QUESTIONS
1. Where to start
2. Leading the prospect
3. Closing the gaps
4. Leading the call rather than following
E.) MOVING TOWARDS THE CLOSE
1. Informing and fortifying the benefits
2. Picking up the clues (knowing when the prospect is telling you that they are interested)
3. Helping the prospect attain that their goal is your goal
F.) REVIEW AND SUMMARY
Your representatives will master both the telesales techniques that assist in clients expressing their needs and how to use that information they provide to lead the prospect to the closing process.
Custom-tailored telemarketing training programs for account executives
As always, each sales program is designed to your company, your industry and your team. Plus, each sales program implements the sales skills and tools utilized by your top achievers. Programs can be delivered at a location of your choosing or at our Washington, D.C. Training Cent